Not sure about Spotify? Read our guide on how to transfer your Spotify playlists to other music streaming services. Spotify stops playing in the background if you have installed the app on multiple devices. Spotify music stops playing if your Internet connection is unstable, and the audio file will keep buffering.

We list some of them below and you can check them out in detail. If that doesn't help, Spotify says you should try reinstalling the app - but this means you'll need to re-download any music or podcasts you have saved. There can be several reasons to this issue. You can also try restarting the Spotify app or switching on Offline mode to stop your Internet connection from interfering. If your downloads aren't playing, ensure the download was successful by checking the arrow icon has turned green. The process to force Spotify Mobile to go offline varies, depending on the type of smartphone you have: iPhone: Tap the Settings button, and then in the Settings screen that appears, swipe the Offline Mode switch to On (it should turn green). If you have any issues downloading your music, make sure your device isn't in sleep mode, double-check your Internet connection is active, and make sure you have at least 1GB of free storage space on your device. It's worth bearing in mind that you'll need to go online at least once every 30 days to keep your downloads - Spotify says this is so it can collect play data to compensate artists.

Where to find 'offline mode' in Windows (Image credit: TechRadar)

Turn on offline mode spotify